Posts Tagged ‘positioning’

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Sterling Buzz…

Thursday, November 8th, 2012

Brand4Letter

We’re excited to share this great interview of Austin McGhie, our head of Strategy, on Intrepid Radio!

“You cannot brand anything unless you’re a Rancher. You position something and you become a brand…”

Tune in for the full broadcast: HERE

To learn more about Austin’s new book, click here.

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Up NEXT on Design Matters…

Wednesday, November 7th, 2012

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This week Debbie welcomes Sterling Brand’s President of Strategy, Austin McGhie as he talks about the importance of positioning your brand and his new book: Brand is a Four Letter Word.

Tune in to the podcast at 3pm this Friday on Design Observer!

Click here for more episodes of design matters


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How to Market the Next President.

Tuesday, October 2nd, 2012

“There needs to be a sort of pride and brand stewardship and passion in your own beliefs, and certainty in your own beliefs — you don’t need everybody to like you,” says Millman.

Marketing-a-PresidentMERGED

Check out more quotes from Debbie in Mashable’s new article How to Market the Next President. Click here for the full article.

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Thinking Outside the Box is a Lousy Brand Strategy

Friday, July 27th, 2012

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This week in FastCompany our head of Strategy, Austin McGhie reveals how convention can be on your brand’s side.

“In my experience, creative ideas are easy to come by and linear strategic ideas are the all-too-common, safe fallback. Meanwhile, ideas that deliver the strategy in a highly creative, intriguing way are few and far between–and all the more valuable because of their rarity.
Again, your task is to create innovative and fresh ways to punch the edges of that box from the inside out. Hit those edges hard. This is the only way to make that box bigger, the only way to actually change its shape. After all, who says it needs to be a box in the first place?”
>>Read the full article

“In my experience, creative ideas are easy to come by and linear strategic ideas are the all-too-common, safe fallback. Meanwhile, ideas that deliver the strategy in a highly creative, intriguing way are few and far between–and all the more valuable because of their rarity.

Again, your task is to create innovative and fresh ways to punch the edges of that box from the inside out. Hit those edges hard. This is the only way to make that box bigger, the only way to actually change its shape. After all, who says it needs to be a box in the first place?”

>>Read the full article

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Sterling Buzz…

Monday, June 18th, 2012


Branding

Austin McGhie talks with GraphicDesign.com and expounds on the points of his new book: Brand is a Four Letter Word.

Q. What are the biggest mistakes designers make when undertaking a branding project?

A. First, as I say in the book, unless you’re a rancher, there’s no such thing as branding. You can’t just brand something. The idea should never be used as a verb. Brand is the prize. The outcome. It’s a noun. The actual work—the verb, if you will—is positioning.

The biggest mistake designers make is starting any design project without fully understanding that position. Great brands, like great people, have a strong, clear point of view. A world view that is theirs and theirs alone. Understand that POV. Feel it. Explore it.

Then, and only then, go to work.

To read more of this Q and A on how positioning affects marketing and design, click here.

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Sterling Buzz…

Wednesday, June 13th, 2012

Check out Austin McGhie’s rant on ‘Branding’ in AdAge online this week!

To learn more and read more from Austin’s newly-launched book, Brand is a Four Letter Wordclick here.

CMOStrategy

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Bringing Real Brand Value to the World

Tuesday, June 12th, 2012

From a global perspective, we’ve all read a lot in recent years about how companies are wrestling with how to best adapt and extend their established brands into the emerging middle class markets in those fast growing economies such as China and India.

At the center of the strategic debate around this issue lie two fundamental questions facing global brand owners:

  1. In an increasingly borderless and interconnected world, how much should the brand be ‘changed’ to meet the needs of this new consumer target without harming business and reputation in established markets?
  2. What are the new rules for operating a global brand with potentially different products and positionings, in a fully transparent world?

From a brand owners point of view, three favored solutions are emerging:

1. The introduction of new products specifically aimed at this new consumer target, for example:the LG Lucid smartphone and the Renault Logan automobile

2. The introduction of smaller sized, modified products with fewer features or ingredients:the Knorr Economica line and single sachets of Nescafé and Nestea.

3. The re-introduction of ‘dormant’ brands: Datsun is being relaunched in China and India in 2014 with a $6,000 vehicle.

And if the brand challenges haven’t been complex enough already, there is new evidence that the situation is going to get exponentially more complicated. Why?

Because, in addition to the slowing down in emerging market growth recently, the continuing economic stagnation in many established markets, especially those in western Europe, has resulted in a significant increase in the number of consumers living near or below the poverty line:

-In the US, this includes 15% of the population (or 46.0 million people)

-In Greece and Spain, the figures are over 20% of their populations

And as this group of financially hard-hit consumers grows in established markets, ironically, their needs and mindsets are beginning to align more closely with those middle classes in emerging markets. And although these two consumer groups come from very different start points, there is no denying that in terms of attitude and behavior, they are beginning to look more similar than different.

See what I mean by things are getting more complicated?

But I hear you say, “There are already a multitude of brands in established markets that are committed to delivering lowest prices
Wal-Mart, Ryanair, Aldi to name but three.” However, it is our belief that the ‘value’ segment in markets such as the US and Europe is about to undergo a revolution. It’s all feeling a bit too comfortable given the extreme economic and market disruptions that we continue to experience.

So what does this mean?

Quite simply that many of the products and services originally designed for those emerging fast growing markets (China/India) will now be targeted at the economically struggling markets (US/Europe).

For example, we all know just how “value-sensitive” the American consumer is and if we needed recent evidence, the J.C.Penney experiment certainly is further proof. So, just looking at the 46 million ‘poverty liners’ in America for a minute:

-Why wouldn’t many of those consumers be interested in a well designed, well equipped smartphone for $99.00?

-Why wouldn’t they be interested in owning a Datsun? For many in this group, a $6,000 car is an affordable proposition.

-Why wouldn’t this group be interested in food and beverage brands that adapt their size and their features or ingredients to the new value consumer?

So where does all this leave the brand owner? With some pretty fundamental marketing questions to answer, namely:

-What is going to happen to the value segment globally? Will the segment align as we predict? Will it develop differently?

-What’s our new value strategy? Do we develop separate value brands or do we adapt our existing brands to meet these new needs?

From my experience, many brand owners are still somewhat in denial and that’s not surprising. They have spent much of the past 20 years focused on ‘trading up’ and many of us drank that particular glass of kool-aid!!

But that was before the rebalancing of the world and the economic crisis that we are still experiencing. We need to change the conversation. We need to think ‘trading down’ and while this has horrible implications for brands, the even worse implications lie in wait for those who don’t act.

Value is being redefined around the world. And the simple fact is that we need the smartest brand brains to be addressing how to meet this new and emerging global phenomenon. It’s a huge challenge but at the same time a huge opportunity for those pioneers and innovators.

Simon Williams

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Why it’s Important to Understand the Difference Between Jeff Spicoli and Snooki: Gen Y vs. Gen X

Wednesday, May 9th, 2012

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I was recently at a happy hour with some clients, and somehow the topic of pizza came up, which led to “isn’t it ok to have a little food on our time
it is our time, yours and everyone else’s” which led to Jeff Spicoli. As one of the most senior (in terms of job title and age) people in the room, I was delighted to hear that name again.  But my enthusiasm soon faded as I noticed the blank stares around me. Mr. Hand? Vans? Phoebe Cates on the diving board (well known to every Gen X male)?  And this once again reminded me of the differences we in the world of marketing face: Boomers and Generation Xers creating product, marketing and ideas for Gen Y (also known as Millennials and a host of other creative names).

A more relevant story. Doing some focus groups with a bank client, the entire team was in awe as to how many of their consumers still like to use the phone. They couldn’t possibly understand how anyone would prefer the “old-schoolness “ of the phone to the “new schoolness” of the computer.  Which led the most junior person (25 years old, a Millennial in her prime!) in the room to say: “Guys, the computer is on its way out. It’s all about the phone again”.

Silence.

It’s not that we as Boomers or Xers aren’t aware of the mobile revolution, it’s just that our frame of context is different.

Millennials are a huge audience, and cannot be ignored.  And generational differences are real. (Ask any company who employs a large number of Millennials – they’ll have a lot to say about it).

Advice for all of us Boomers and Xers: be sure get to know the generic “soundbites” around this audience (“they are entitled,” “they are the CTO of the household”) but then really get to know them by looking at the world from their point-of-view, from their world context.  Spend time with them outside of 6 focus groups, away from your home environment, beyond the latest Mintel report or episodes of Jersey Shore.  It’ll be surprising and inspiring to see the world through their lens.

And ps.  As an Xer, it really hurts that everyone knows Snooki, but not Spicoli.

Sara Schor, EVP, Strategy

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Sterling Activates the Awesome for Comedy Central

Tuesday, April 17th, 2012

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We’re happy to announce that Sterling’s strategy team helped Comedy Central and partner agencies win a Silver in the Sports+Entertainment+Media category in the ARF David Ogilvy Awards for “Activating the Awesome.”

Our work helped Comedy Central:

- Understand differences in the humor of Gen X vs Gen Y

- Isolate ways to connect the brand to a younger audience

- Develop a bold new programming strategy, including Tosh.O, one of the break-out shows of the year

“Comedy Central had the foresight to know that the future of funny was shifting – our work was to shed light on the cultural and consumer drivers behind these shifts and identify what they would mean for the channel,” says Alpa Pandya, Managing Director Strategy, NY. “To Comedy Central’s credit, they used this to form the foundation of their strategy for growth. We can’t remember when we laughed as much on a project!”

Thanks to our wonderful clients at Comedy Central for inviting Sterling to be part of this great project and congratulations to all involved.

Click to find out more.