Posts Tagged ‘innovation’

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Our Big Brand Questions for 2012

Friday, January 6th, 2012

As we all settle back into our work routine at the start of yet another New Year, it seemed like a really appropriate time to reflect back on the dominant themes we heard from the marketplace throughout 2011.

This is not intended to be a list of every brand question out there – more a selection of the most interesting, relevant and even provocative questions that every brand should be thinking about right now.

So in no particular order of importance, here goes:

1.) What is your point of view about the consumer’s appetite for spending in your category in 2012? Are you still in recession mode? Are you taking note of all the latest indicators? Without a point of view, there is no point.

2.) What lessons can the rest of us learn from the surging success of the leading technology brands? And can some of their success factors be applied to your brand?

3.) Given the generally stagnant overall marketplace, growth in 2012 will likely be achieved by winning share. So, if you are to win share, then who is going to lose?

4.) How much should you commit your brand to Facebook, not just in dollar terms but in overall exposure? Is Google + a better bet? Remember what happened to Myspace and they were also seen as indomitable at one time!!

5.) The innovators in the marketplace are talking about new concepts such as “brands of meaning” and “brand generosity”. Where do you stand on these and other emerging ideas? Are they a part of your brand chatter?

6.) Should your brand be doing more to help the national unemployment phenomenon (see Starbucks for inspiration)? With an election year government, shouldn’t this be a time for brands to stand up and be counted?

7.) With data equity becoming as important as brand equity, how good is the data used to make decisions on your brand? Do you really have the best data? And more importantly, do you have the best data decoders? If not, you’re missing out.

8.) What would you do with your brand if you weren’t afraid? Or put another way, If it was your company, what would you be recommending for the way forward? And what would you retain, gain and lose from your current strategy?

9.) Really, how different is your brand vs the competition, and more importantly, how relevant and meaningful is that difference to consumers? Is this the time to be finding the new white space?

10.) For the past 5 years, Steve Jobs and Apple have been the primary point of inspiration for all of us  - will that change now? And if so, which brand takes on that role for you for that daily dose of inspiration?

11.) How unadulterated is the feedback you get from your team? Is it cleansed and filtered? Do you see the whole research report or just the executive summary? And if so, is there a risk that many of your brand decisions could be sub-optimal?

12.) Are you really partnering with consumers to build your brand or is co-creation still a question mark in your mind? Are you the barrier to progress in this area? And what will it take to get you to put your toe in the water?

In summary, I suspect that these questions will resonate with some of you and for others they’ll read like gobbledygook. And that’s fine as well. But please remember that we’re out in the marketplace almost every day of the year working with clients and these twelve topics are just some of the consistent themes and discussions that we’ve heard and if nothing else, aren’t we nice people to just want to share them!

Happy new year to you all.

Simon Williams

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Mitsubishi: Nice Move, but not a Game Changer

Wednesday, October 12th, 2011

If successful brands and their leadership have taught us anything, it’s that being the first to do something (and do it well) can catapult a brand ahead of the competition. Perhaps more than in any other industry, we need a giant leap forward in the realm of transportation, in terms of affordability and accessibility- but are the breakout ideas on alternative fuel really breakout anymore? What can make alternative transportation ‘Go’ already? (more…)

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Crowdsourcing Innovation

Tuesday, September 27th, 2011

For most brands, staying relevant means constantly pushing to evolve. Innovation plays a role in almost every modern brand, from paper towels to vacuum cleaners to mobile phones. And while most companies agree that innovation is vital to modern relevance, unique formulas for innovation differ widely. (more…)

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Netflix: A Mea Culpa – but WTF?

Tuesday, September 20th, 2011

qwikster

Netflix just turned a drama into a crisis. (more…)

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Getting Nosey with Kleenex

Thursday, August 18th, 2011

LilLuLu

Boutique-Tissues

KleenexÂŽ is a household name, often a universal name for tissue. One student, Jessie McGuire found out the difference between a universal name and a billion dollar brand. Christine Mau, the Brand Design Director of Family Care brands at Kimberly-Clark the parent company of Kleenex brand facial tissue, has been at the forefront of innovative design and brand initiatives. Generous with her time, she took a few minutes from her busy schedule to talk branding, design, and nose blowing for the new book Brand Bible: The Complete Guide to Building, Designing and Sustaining Brands. >>Read More

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The Wii Gambles on Gaming… Again

Thursday, July 21st, 2011

wii-u

I’m pretty disappointed by the debut of the Wii-U, Nintendo’s next iteration of the wildly successful Wii console.

I’m not disappointed by Nintendo – who I think continues to honor its adventurous DNA and will deliver a revolutionary product.  I’m not disappointed by the Wii-U, at least not yet, because my impression will ultimately depend on the quality of the software.

I’m disappointed by the myopia of the journalist and investment communities.  It’s been 6 weeks, and press coverage has dwindled to halfhearted blather about tech specs.  Wall Street certainly made their opinion heard, dinging Nintendo stock by 5% after the announcement.

These so-called experts have missed the point: the Wii-U represents a bold wager on the future of the living room.  Nintendo envisions a world where family members seamlessly share content and gaming experiences over multiple screens.  Sitting in the hub of it all is the Wii-U. (more…)

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Sterling Insights + Design Help Guide Tropicana Innovation

Monday, December 20th, 2010

Tropolis

Get the full story: HERE

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Here’s to Beer!

Tuesday, November 30th, 2010

It is very easy to assume that innovation and creativity in today’s world is the exclusive domain of the new age industries and brands.  We are constantly in awe of the speed with which technology is changing our world and how we live.  Fashion and entertainment go through reinventions as much by necessity as through creativity at a seasonally frantic clip.  But I would like to laud one ancient industry that I believe has shown as much if not more creativity and change than any of the usual suspects we hail as change agents: The American beer market. (more…)

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Welcome: DeeDee Gordon as Sterling’s New President of Innovation!

Thursday, October 28th, 2010

D.GordonRecognized internationally as a leading consumer insight and trends expert for more than 15 years, DeeDee Gordon has joined Sterling Brands as President of Innovation. (more…)

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Message In the Bottle

Thursday, September 2nd, 2010

As all the forward-thinking players of the CPG market ramp up their efforts in reducing carbon footprint through packaging innovation, creating packaging that is fully recyclable, lighter and more locally distributed, the wine category in particular has seen some convention-busting changes in its presentation of late—and those may be here to stay… (more…)